Q: How long does it take to get my order once I have placed it?
A: Most orders placed before 2:00pm in your time zone will be shipped the same day for next day delivery.
Q: How much does it cost to ship my order?
A: All orders over $50 are shipped FREE*! Any order below $50 will be charged a $10 Shipping and Handling fee.
*does not include orders which include furniture or non-UPSable items.
Q: What if an item I ordered is out-of-stock?
A: On the rare occasion something you order is out-of-stock, we will contact you regarding the item. All of your options will be explained to you. Based on your options, you will have the opportunity to make a decision on which option best fits your needs for that particular item.
Q: Does First Class School and Office Supplies offer special pricing on items that my office uses most often?
A: YES! First Class School and Office Supplies offers special contract pricing on all of the items that we stock. Please contact sales@firstclassschoolsupplies.com to find out more information.
Q: We have several people in our office that are authorized to order office supplies, but the orders need to be approved by their supervisor. Can First Class School and Office Supplies make that process easier for us?
A: YES AGAIN! Our customer account settings are very flexible and able to fit our customer’s needs. We have the ability to create multiple user accounts, levels of administration, budgets, customized reports, consolidated invoices, multiple ship-to locations, blanket purchase orders and specialized pricing. See Setting Up My Account for more information.